Hyatt Zilara Cancun (Adults Only), Cancun

I had a mixed experience at this hotel. On the positive side, the views are stunning and the beach is simply gorgeous. The staff at Zilara were exceptionally helpful, especially in accommodating my needs while using a wheelchair. However, I did face some challenges with accessibility due to filming on-site, which interfered with my enjoyment. The dining options could use some improvement, as the food was either salty or bland at times.

The Hyatt Zilara Cancun offers impressive service and clean, beautiful facilities. The hosts and staff truly make an effort to connect with guests, creating a warm atmosphere. However, the dining experience could be frustrating due to unexpected additional charges for premium items. The potential for noise in the evenings from shows might also detract from the overall relaxation experience, especially after a long day at the beach.

Our stay at the Hyatt Zilara was simply amazing! The hotel had an incredible atmosphere, and the staff treated us like family. The overall experience was marred only by some minor dining disappointments and the occasional noise from other guests. The facilities were top-notch, and we felt pampered throughout our vacation.

The hotel provided us with a beautiful ocean view from our spacious corner suite, which was clean and quiet. The food was exceptional, especially at the outdoor restaurant, and the attentive staff made our dining experience memorable. However, the lack of operational ice machines and some issues with room service timing were a bit disappointing. Overall, it was a fantastic vacation, and we would definitely return.

Our stay was incredibly relaxing, with beautiful views and a peaceful atmosphere. The rooms were spacious and clean, offering amazing sea views. The staff provided excellent service throughout our visit. However, we found some aspects lacking, such as the drink strength and restaurant hours, which could affect convenience.